Privacy Policy — سياسة الخصوصية

This Privacy Policy explains how SUMOU AL-SHARQ LLC ("we", "us", "the Company") collects, uses, stores, and protects information in connection with this website and the mobile and web applications we publish (together, the "Services").

1. Who we are

SUMOU AL-SHARQ LLC is a limited liability company organized under the laws of the State of Wyoming, United States, with its registered office at 30 N Gould St Ste R, Sheridan, WY 82801, United States. For any question about this policy, contact privacy@sumoualsharq.com.

2. Information we collect

We collect only the information necessary to provide and operate the Services:

• Account information — such as name, email address, and phone number, provided by you when you register or sign in.
• Information you submit — data you enter into forms or requests within the Services.
• Technical information — device model, operating system version, application version, and diagnostic or crash data, used to keep the Services reliable and secure.

We do not sell personal information, and we do not use it for advertising or share it with data brokers.

3. How we use information

• To create and manage your account and authenticate you.
• To deliver the features and services you request.
• To respond to support requests and communicate about the Services.
• To detect, prevent, and investigate fraud, abuse, and security incidents.
• To comply with applicable legal obligations.

4. Legal basis

Where required by law, we process personal information on the basis of your consent, the performance of a contract with you, our legitimate interest in operating and securing the Services, or compliance with a legal obligation.

5. Sharing and disclosure

We share personal information only in the following circumstances:

• Service providers — hosting, storage, analytics, and payment processing providers who process data on our behalf under contractual confidentiality and security obligations.
• The organization that commissioned the application — where an application is operated on behalf of a client organization, data you submit through that application is made available to that organization for the purpose it was collected.
• Legal requirements — where disclosure is required by applicable law or valid legal process.

6. Payments

Where the Services support payments, transactions are processed by licensed third-party payment providers. We do not collect or store full card numbers or card security codes on our systems.

7. Data retention

We retain personal information only for as long as necessary to provide the Services and to meet legal, accounting, or reporting requirements. When information is no longer needed, it is deleted or irreversibly anonymized.

8. Security

We apply appropriate technical and organizational measures to protect personal information, including encryption of data in transit, access controls limiting access to authorized personnel, and regular review of our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights

Subject to applicable law, you may request access to the personal information we hold about you, correction of inaccurate information, deletion of your information, or restriction of its processing. You may also withdraw consent where processing is based on consent.

To exercise any of these rights, or to request deletion of your account and associated data, email privacy@sumoualsharq.com. We respond within 30 days.

10. Children

The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

11. International transfers

Your information may be processed and stored in countries other than your own, including the United States. Where we transfer personal information internationally, we take steps to ensure it remains protected in accordance with this policy.

12. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Material changes will be communicated through the Services before they take effect.

13. Contact

SUMOU AL-SHARQ LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
privacy@sumoualsharq.com